EarthX, Inc. (Manufacturer) warrants its ETX lithium batteries (hereafter referred to as Battery or Batteries) to be free of defects in material and workmanship for a period of two years.*
All returns will require RMA # (Return Merchandise Authorization Number). To obtain a RMA # you can call or email us EARTH X In your email please include the following;
Senders are responsible for the shipping costs and insuring the returned package against damage and loss.
Upon receipt of the returned material, in good condition, a credit or exchange will be issued.
Batteries less than 30 days old will be replaced at no charge. For batteries over 30 days, the customer will be responsible for the shipping charges. If a returned battery shows signs of physical damage, misuse, short-circuiting or over-voltage charging the warranty will be void (see all the exclusions below).
The applicable Warranty period begins from the date of purchase with original receipt, or, if no receipt is available, from the manufacturing date on the battery. Batteries determined to meet the conditions of this warranty will be replaced free of charge. Batteries for warranty replacement consideration are to be returned to EarthX. EarthX’s acceptance of any items shipped to EarthX for warranty replacement shall not be deemed an admission that the item(s) are defective. Batteries replaced under the warranty provisions will carry only the remainder of the original applicable Warranty period.
EarthX has no obligation under the limited warranty herein in the event the Battery is damaged or destroyed as a result of one or more of the following:
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED.
IN NO EVENT SHALL EARTHX OR MOTOLITHIUM BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY OTHER KIND, WHETHER DIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL OR OTHERWISE. NOR SHALL EARTHX OR MOTOLITHIUM BE LIABLE FOR ANY REMOVAL OR INSTALLATION EXPENSE, OR THE LOSS OF TIME OR PROFITS. THE WARRANTY IS NOT TRANSFERABLE.
BATTERIES MAY BE RETURNED WITHIN 15 DAYS. MUST BE IN AS-NEW CONDITION WITH ALL PACKING MATERIALS AND PARTS SUBJECT TO REVIEW. BUYER PAYS RETURN SHIPPING COST.
*WARRANTY POLICY FOR SYCL BATTERIES IS 1 YEAR. ALL OTHER ELECTRONIC OR ELECTRICAL PARTS CARRY A 90 DAY WARRANTY.
Please email: firstname.lastname@example.org for all other return information.